Privacy Policy

Privacy Policy for Bone Idol Creations

Effective Date: 02/07/2024

Welcome to Bone Idol Creations! We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit our website, https://boneidolcreations.com/, and purchase our artisanal African chandeliers made of animal horn and bone.

1. Data Controller

Bone Idol Creations
Address: Plot 38, Farm Sukkel, Plaston, White River, 1240
Email: boneidol@mweb.co.za

2. Information We Collect

Personal Data

When you visit our website or make a purchase, we may collect the following personal data:

  • Contact Information: Name, email address, mailing address, and phone number.
  • Account Information: Username and password when you create an account.
  • Payment Information: Credit card details and billing address.
  • Order Information: Products purchased, order date, and delivery information.

Usage Data

We collect information about how you use our website, including:

  • IP Address
  • Browser Type and Version
  • Pages Visited
  • Time Spent on Pages
  • Referring URLs

3. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders.
  • Customer Support: To provide customer support and address your inquiries.
  • Marketing: To send you promotional emails and offers if you have opted in.
  • Improving Our Services: To analyze website usage and improve our services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing your data is necessary to fulfill the contract (e.g., fulfilling your orders).
  • Consent: You have given consent for us to process your data for specific purposes (e.g., marketing).
  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services) and does not override your rights.

5. Data Sharing and Disclosure

We may share your data with third parties in the following situations:

  • Service Providers: We use third-party service providers to perform certain business operations (e.g., payment processing, shipping).
  • Legal Requirements: We may disclose your data if required by law or to protect our legal rights.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data.
  • Correction: You can request correction of inaccurate or incomplete data.
  • Deletion: You can request deletion of your personal data.
  • Objection: You can object to the processing of your personal data.
  • Restriction: You can request restriction of processing your personal data.
  • Portability: You can request to receive your data in a structured, commonly used format.

To exercise these rights, please contact us at boneidol@mweb.co.za.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are compliant with GDPR by implementing appropriate safeguards.

10. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. Your continued use of our website after the changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Bone Idol Creations
Email: boneidol@mweb.co.za
Address: Plot 38, Farm Sukkel, Plaston, White River, 1240

Thank you for trusting Bone Idol Creations with your personal data.